Quality
(Quality)
The good customer experience is the core of our quality management
This means that we work focused on:
Analysis of customer feedback.
Performance monitoring of own efforts, including.
Deviations (complaints and fault tendencies).
Monitoring supplier performance.
Quality control.
We do it not out of obligation, but because it creates value
The purpose of implementing quality management at Fyns Kran Udstyr A/S is to ensure that all work processes at all times support the strategic direction of the business.
In addition, quality management is a significant factor in our development and efficiency of daily routines, which not only strengthens our customer focus, but equally the internal working environment.
The value is created through our focal points, which also include:
Risk management.
Continuous review of workflows and systems (internal audits).
Management's commitment and evaluation.